Services

Prior Authorization Support in Aston, PA

When your doctor prescribes a specific medication or medical equipment, the last thing you need is a delay from your insurance company. The prior authorization process can be confusing and time consuming, creating a barrier to the care you need. At Aston Pharmacy, we help manage this process so you can focus on your health.

Simplifying the Insurance Process for You

• Coordination with Your Doctor: We do inform your doctor's office that a Prior Auth is required and help them understand if there are other options, such as a therapeutic change, that would avoid the need for a Prior Auth.
• Direct Insurance Communication: We will call the Insurance to get a status update if the claim continues to reject after we have been informed of an approval by the provider, patient or insurance company.
• Consistent Follow Up: We let you know the office has been contacted and what the next steps are, such as when to follow up with the doctor to ensure the PA has been submitted.
• Problem Solving: If a request faces challenges or is denied, we help you and your doctor understand the reasons and explore the next steps.

Your Advocate for Prior Authorization

Think of us as part of your healthcare team. We put our expertise to work navigating the complexities of insurance requirements, to facilitate this complex process.

Let Us Handle the Hassle

The next time your doctor gives you a prescription that needs pre-approval, let our staff know. We are here to help manage the paperwork and calls. For questions, contact us at (610) 494-1445.